Ordering & Delivery Info.

Exchange or Cancellation Policy
Please note that exchanges and cancellations are ONLY possible within 24 hours of receiving your of ordering. To cancel or change your order, please contact us at: info@ecakes.ca and quote your order details and sales order number from your order confirmation.
Pricing
Our prices are subject to change without notice.
Telephone Orders
We are unable to accept orders via the telephone as these are not secure lines.
Payment Options
We accept the following credit cards: VISA, Master Card, American Express and Discover. Confirmation of your order will be made an email reply providing we receive reliable and verifiable documentation.
Delivery Information
Our cakes are delivered fresh every day to local restaurants, hotels, cafes and food stores as well as local businesses for corporate functions and private individuals safely and on time. Our courier has been in business since 1985 delivering in excess of 2000 deliveries per day.

Our fleet of van are refrigerated.

Please ensure before placing your order and selecting a delivery time slot that the recipient will be there to accept it as we cannot be responsible for orders left unattended.

Delivery is available Tuesday-Saturday from 10:00 a.m. - 6:00 p.m. During inclement weather and traffic conditions beyond our control, times of delivery may be affected and you will be notified ahead of time.

We will, however, at all times do our best to ensure that our cakes are delivered within the time slot indicated on your order forms (day) 10:00 a.m. - 6:00 p.m. We try our best to deliver within the times above, but due to traffic conditions these times may change.
Delivery Locations
The following is a short list of locations we can currently deliver our products to and their delivery prices in Canadian Dollars. If you would like to us to deliver to a location not on this list, please contact us for a quote.

Ajax - $ 0.00 CAD
Aurora - $ 0.00 CAD
Bramalea - $ 0.00 CAD
Brampton - $ 0.00 CAD
Concord - $ 0.00 CAD
Don Mills - $ 0.00 CAD
Etobicoke - $ 0.00 CAD
Free Delivery Pickup - $ 0.00 CAD
Markham - $ 0.00 CAD
Mississauga - $ 0.00 CAD
New Market - $ 0.00 CAD
North York - $ 0.00 CAD
Oshawa - $ 0.00 CAD
Pickering - $ 0.00 CAD
Rexdale - $ 0.00 CAD
Richmond Hill - $ 0.00 CAD
Scarborough - $ 0.00 CAD
Stoufville - $ 0.00 CAD
Thornhill - $ 0.00 CAD
Toronto - $ 0.00 CAD
Unionville - $ 0.00 CAD
Vaughan - $ 0.00 CAD
Willowdale - $ 0.00 CAD
Woodbridge - $ 0.00 CAD

Questions?

If your question(s) aren't covered on this page, we invite you to please contact us.